Equi-soft Webbing Girths
Made in the U.K.
Black in sizes 16" to 54"
Brown in sizes 36" to 54"
Highly durable
Strong inner cords allow stretch and return
Anti-fade fibres
Rot-resistant
Roller Buckles
Our
Commitment To You
Our aim at Keloula
Equine and The
Pig Oil Company is to provide you with excellent
quality products at the very best prices. We are also committed to
delivering 1st Class customer service for every single
item we sell and are happy to answer any questions you may have
before and after your purchase and offer any advice we can.
Delivery
All
of our products include free delivery with many of them included in
Ebay's 'Fast and Free' scheme which means that these items, when
ordered before 2pm, will be dispatched the same day by Royal Mail 2nd
Class Post. All other items will be dispatched either the same day
or by the next working day at
the latest.
We also have a lot of products
which are too large or too heavy to be handled by the Royal Mail at a
sensible price so we use a fully tracked courier service for these.
A tracking number will be added to your purchased item and you will
receive an email from the courier with details of how to track your
parcel.
If you have a 'safe place' where
the courier can leave your parcel then please 'add a note' at the
checkout and we will let the courier know.
Problems
With Delivery
On occasion, parcels do get
delayed or go missing in the post but this is thankfully a rare
occurrence. If you think that your item should have been delivered
but hasn't arrived then please check the tracking information
provided or, with Royal Mail items, check at your local sorting
office. Most of our parcels are too large to fit through a letterbox
and will be returned to the sorting office if they can't be
delivered. The Post Office should leave a card but this doesn't
always happen. If your parcel isn't at the sorting office or the
courier tracking information says that the parcel hasn't 'moved' in a
few days then please contact us and we will chase it up immediately.
Returns
We
offer a full, 14 Day, no-quibble returns policy so you can be
confident when purchasing any of our products. Every item is fully
inspected before dispatch to make sure that it is in 1st
rate condition. If you feel that this isn't the case then please
contact us and we will happily sort it out for you, either with a
refund or a replacement if possible.
If you have purchased an item
which doesn't fit then simply contact us and return the item to us
and we will replace it with the correct sized item (if we have it in
stock) or give you a full refund.
And
finally, Feedback
We always leave positive, 5-star
feedback for all our customers and very much appreciate it when you
do the same for us. If you feel that we have failed in our service
to you in some way then please let us know and we will do everything
possible to address your concerns.
Thank you for shopping with
Keloula Equine and The Pig Oil Company